OfficeOverflow.ca

We accept all types of media or documents for conversion into digital format such as cassettes, microcassettes, CD's, DVD's, MP3's, MP4's and so on. We strongly suggest you make duplicate copies of all files prior to sending them however we prefer working with the originals for best possible clarity. The turn-around time begins once the files are received and the deposit has been paid via the website, unless otherwise agreed upon for repeat clients.

All deposits will be taken directly off the total bill. For very small jobs, a refund may be made to the client. For return of your files, the actual shipping costs will be added to the final bill.

*For special or very unique instructions a meeting can be arranged - See FAQ's

Fax/Courier Method

Send documents via fax directly to our office documents will be transcribed and returned to you in the required format.

We will return documents to you either via email, or fax. Documents can be saved to a cd in digital format or printed out in hardcopy and returned to you in the manner you request.

Videos of conferences or other movie files should be sent via courier.

An email enclosing the final invoice will be sent to you immediately upon completion of transcripts (phone call will be made only to those clients who don't have quick access to email). Once final payment has been confirmed, the completed transcripts can then be emailed to you directly and/or hard copies will be sent to you via requested method.

For regular clients, see "Billing Options" page.